All orders must be placed through our website. Having trouble? Contact us at orders@peschels.com and our team will get back to you right away.

If you live locally in South Tampa, you can select local pickup or local delivery at checkout. You also have the option to choose a delivery and pick-up time window. 

We can deliver within an 8-mile radius of our retail shop, The Bakery Box Pop-Up located at 5226 S Dale Mabry Hwy, Tampa, FL 33611. Outside of that radius, orders need to be shipped via UPS. Most of Florida falls within the one-day ground shipping option for UPS.

All orders need to be received by Monday 11:59PM ET so we can have it ready for you by the following Wednesday. 

All pick-ups and deliveries occur on Wednesdays, though we will extend hours and days leading up to holidays. Check our Instagram or Facebook page for updated hours.

All cakes are ready on Wednesdays.

If your cake is being shipped via national carrier, your cake will arrive either Thursday or Friday depending on the shipping speed selected at checkout.

All cakes are made fresh and then frozen same day. It makes transporting them much easier and they thaw beautifully.

All cakes requiring shipping via UPS ship with dry ice in insulated boxes to stay frozen.

We proudly bake at the commercial kitchen, Pro Kitchen Hub Tampa, in Tampa, Florida.  

Yes!

Cakes are ready for pick up every Wednesday between 12pm - 4:30pm at our pop up shop located at The Bakery Box, 5226 S Dale Mabry Hwy, Tampa FL 33611

Yes!

All cakes are shipped frozen with dry ice through national carriers like UPS and USPS.  Be sure to select overnight delivery or 2-day delivery to ensure the cakes stay frozen. 
Due to shipping and packaging costs, there is a $80 minimum order value to place an order for shipment.

Sometimes, ship happens ;) Shipments get stuck. 

The cheesecakes will thaw, become damaged, and no longer meet food safety standards. So, if the shipment is late, please email orders@peschels.com and include your name, order number, and a picture of the damaged cake.  Then throw the cake out - do not eat it. 

We can send you a new cake or give you a refund, your choice!

Nope! Do not eat it. 

If your frozen cake arrives partially or fully thawed, then the cake no longer meets the food safety standards for dairy.  So, if “ship happens” and your cake is not frozen solid when it arrives, don’t stress. 

Just send us an email at orders@peschels.com and include your name, order number, and a picture of the damaged cake.  Then throw the cake out.  We will send you a brand new cake or we can give you a refund, your choice!

We do not currently offer on-site catering services.  However, if you have a special event and are looking to place a large order of cheesecakes, we can certainly accommodate that for you and ship you the cakes you need. 

Please reach out to us at support@peschels.com, we’d love to help!